How To Use Microsoft Outlook 2010 - Your Step-By-Step Guide To Using Microsoft Outlook 2010

Here are some basic tasks that you can do in Microsoft Outlook Outlook on the same computer where you have installed Outlook , your . as a name and e-mail address, or include additional detailed information such as street.
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Creating an email account in Outlook 13, hits. Was this article helpful? Please answer the follwing questions to help us improve this article. Is the information out of date or inaccurate? Is the guide complete? Are there spelling or grammatical errors? Are there broken links on the page? One being hard and ten being easy. How easy were the instructions to follow? How easy was it to find the guide you were looking for?

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How to Set Up your Email in Outlook 2010

Problem with Outlook InMotion Hosting Customer Community. Thanks Pradipta Das Swadesh Infra. I would start with trying to subscribe to that folder in Outlook and running whatever function Outlook uses to update the folder manually. This article should help you troubleshoot the issue. If you go through the article and still need help you may have to reach out to the support department. I recommend reviewing your mail logs for additional errors or record of your connection. If this is being caused by large folders, IMAP archiving may help reduce the size.

I am able to send and recieve email thru my email service provider. I advise going through the email settings again to make sure those values are correct. I tried to sent a test message to this address from my gmail account it was failed, giving this message " Technical details of permanent failure: I recommend checking the MX records for your domain are setup correctly. Ensure they have valid DNS entries setup there.

Did you have any issues with any specific step above? Also, be sure to check all your settings carefully to ensure they are exactly correct. Thank you for your help in advance. Best Regards, TJ Edens. Hello Sanju, In order to synchronize changes on the email server with your email client, the folder you're trying to keep the same the SENT folder must be subscribed. You can see how to subscribe folders in Outlook in this tutorial.

If you have any further questions or comments, please let us know.


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If that message was received by your gmail account, it may mean that the specific server the email was sent from is blacklisted. Kindly help me with this issue. Hello Melvin, Thank you for contacting us. Here is a link to an Office guide on how to Switch from working offline to online , it also provides troubleshooting steps.

Hello Melvin, You may want to try a client such as Thunderbird as a test to see if it behaves in the same way. This can help determine whether it is the Outlook client itself. Kindest Regards, Scott M. If you are like me you had them all in one group, so I made two NEW groups with these names for future reference:. Delete your old group name if you had one. A new box opens which lists all your accounts on the left hand side. So far this is working without a hitch.

Not sure if it works, but it is another option to try. Hello Al, The files you mention in the video are part of the Outlook Data file. You can learn more about that here. Hello Al, Sorry for the problem that you're having with Outlook. Honestly, we have many users of Outlook on our servers, and if there are problems with synchronization, it's either a setting issue, or a configuration issue with the subscription of folders within Outlook.

If the email settings connect to the server, then the problem is specific to the Microsoft client. This may require Microsoft support review the issue. I hope this helps to answer your question, please let us know if you require any further assistance. Hello Thomas, What errors are you getting when trying to connect to the server from outlook. Also is there any specific reason you are you using Outlook and not ? Hello Mike , I am getting error in the last phase when i click on next button for testing mail configuration.

Hello Birju, Thank you for your email question. Wasnt able to figure it out until i saw the video and used the port that was used there. Other than that, this article was great!

Best practices for Outlook - Outlook

Thanks for all your help. Hello Mike, Thanks for the comment and sorry for the problem with Outlook. If the behavior has been changed in the software, you will need to consult with Microsoft support for further assistance. This article is found directly with Microsoft for Outlook and should provide you the answer you seek. If the reading behavior still remains the same, then you will need to consult with Microsoft's support for further assistance. Hello Melissa, Sorry to hear that you're having problems with the setup of the Office client.

You have not given us much information about your account other than to say that you're "switching from Windstream Hosting to Office If your email host has become Microsoft, then you should refer to their support services and documentation. Check out this article about setting accounts for Office If you are simply using Office instead of your Windstream account's software to access your email, then, you will need to know your email settings and properly configure the incoming and outgoing settings so that it properly connects to the mail server.

The same steps may differ slightly from version to version, but the same setting are required for the email client to connect to the mail server. We are neither, and we cannot troubleshoot why the SMTP server settings would not be working between your computer and the Microsoft mail server. If you were connecting to our mail servers, then we could troubleshoot the issue.

My apologies that I can't help you directly, but I hope you're able to find assistance through your ISP or Microsoft to quickly resolve the issue.

What is Outlook?

If you want to follow up later, flag it for yourself before sending. In your To-Do Bar, mark the task with the Waiting category. Deferring a message means that you will review it later, when you have time. Reasons to defer a message:. When you decide that you don't have time to deal with a message right away, you can flag it:. If you will need to refer to the message more than once and you want easy access to it, drag it to the Later group in the To-Do Bar.

In addition to flagging a message, you can:. If you find that you are repeatedly applying the same categories and flags, create a new Quick Step that flags, categorizes, and files. Once an item has been flagged, it will appear in the To-Do Bar. By flagging it and filing it into your reference folder, you have processed it, and now you can move it out of your view. Change the name of the task by clicking it in the To-Do Bar or right clicking on it and selecting Rename Task. You can also add a category to help you see at a glance where your next action is.

A quick glance at your To-Do Bar with categorized tasks lets you know what is immediately actionable Office , which tasks you are waiting on other people for Waiting , and what you will be meeting about Meeting. After you process your messages, you can tackle your task list. This is when you respond to those messages that you have deferred. A good example is a message with instructions.

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File these messages in your reference folder 1-Reference by clicking on your Reference Quick Step. Adding a category will make the message easier to find later if you need it for example, Project. Do this before filing with your Quick Step. After you finish processing your messages, you should have a clean Inbox and can switch your focus to your calendar and tasks. As you review your calendar and your task list, be realistic about what you can accomplish.

Sometimes that means saying no. Here are some ways to gain back time by saying no:. Send messages to let people know that you are working on a response and make sure to flag it for yourself on send. The reality is that if you have a day filled with meetings, you have less time to complete tasks and write messages, so move tasks to other days. As you go through your calendar and tasks, inevitably you will start thinking of more things you need to do.

Here are some ways to create tasks in Outlook:. If you are in a meeting, take notes in OneNote. Flagged items in OneNote appear in the Outlook task list. Here are ways you can help yourself deal with your tasks:. Add tasks as they come to you by typing in the Type a new task box in the To-Do Bar or in the top of Task list, in a blank space in the Daily Task List, or by clicking New Task in the ribbon.

Clean out tasks that you don't need to do. For flagged messages that you want to keep, click Remove from List , otherwise, just Delete. Make tasks more actionable by changing the task subject of a flagged message. To change the task subject, click the item in the To-Do Bar and type a new subject or right click, and then click Rename Task. Only the subject you see in your task list changes. Apply categories to help you identify where you need to be to take the next step and to make some tasks stand out.

Rearrange your tasks to group together similar tasks, such as tasks with the same category. To move a task, click the task in the task list and drag it. In this way, you can work on similar tasks together. For tasks that will take some time, drag the tasks onto the calendar to set aside time to get these tasks done. The process of managing your task list shouldn't take over your life! There is always more to do than time to do it. As part of good time management, you need time to deal with your messages, manage your appointments and tasks, and reflect on what you have to do. You can schedule this time for yourself with regular appointments and meetings on your calendar.

Set aside time to:. Deal with your messages. Setting aside time to deal with messages is especially important if you receive a lot of messages. Even if you have rules set up so that only the important messages appear in your Inbox, you still need time to deal with those messages. When processing and reading your messages, remove visual clutter by minimizing the Navigation Pane, To-Do Bar, and ribbon by clicking the Reading button in the status bar.

To go back to everything open, click Normal just to the left of Reading. Do a daily and weekly review of your tasks and appointments. Look at your calendar and tasks, and evaluate your appointments and tasks against your priorities. If you have a busy calendar, this is the time for:. Reflecting on what you're doing, whether it's a valuable use of your time, and whether you're setting the right priorities.

Meet regularly with your manager. Regular meetings with your manager can help you explain what you are working on and reset priorities where needed. To set up a regular or recurring meeting, click Recurrence.


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Looking at the whole picture of your time and your tasks will help you to prioritize important work over less urgent tasks. Reviewing your past week and upcoming week is also a useful way to help you prepare for a weekly meeting with your manager or help you prepare a status email message. After you have processed your messages, the best place to do work in Outlook reply to messages and so on is in Tasks.

As you go through your task list and your calendar, do similar tasks together. For example, if you have only a few minutes, make all of your phone calls if you have just a few. Tackle energy-intensive tasks for some, that might be responding to messages when you have more energy. Deal with your low-energy tasks, such as reading status messages, later in the day or whenever your energy is lower.

By "bulk processing" your tasks, you will make progress on all of your projects simultaneously. One way to bulk process tasks is to change the arrangement from Arranged By: Start Date to Arranged By: To do this, click the Arranged By heading, and then click Categories. If you have tasks that are blocking other people from getting their work done, do those tasks first. As you finish your tasks, mark them complete.

Outlook keeps the list of your completed tasks automatically. This can be a useful summary of what you've accomplished. If you don't need to keep a record of the task or the message, delete it or clear the flag. If you have a lot of work to do, consider going offline to stem the tide of incoming message distractions. When you switch between working online and offline, all email accounts within your Outlook profile are changed.

The Work Offline command is highlighted when you are working offline. Click the highlighted Work Offline to return to Online mode. If you want to find a message from a particular person, click in the Search box in your reference folder for example, 1-Reference , and then on the Search tab, click From.

Or, start by typing the name, and then press the down arrow key to select From to narrow the results. To find a message with an attachment, click in the Search box and on the Search tab, click Has Attachments. All search terms are additive, so if you want to find a message from someone with attachments, click on the commands on the ribbon From , Has Attachments to build your search.

In these cases, start by searching in any folder Inbox , 1-Reference , etc. You can also click All Mail Items on the Search tab. If you suspect that what you are looking for might be in an accepted meeting request and therefore is on your calendar , try upscoping to All Outlook Items. If you find that you are often performing searches across your whole mailbox, you can set the default search scope to always search across all folders by going to the Backstage view. Click the File tab, then click Options.

Once you have found the item that you are looking for and are ready to move on to your next task, click next to the Instant Search box or on the Search tab, in the Close group, click Close Search. The following rules will help you look professional and get your message across. Make your subject descriptive and action-oriented. Other useful prefixes include FYI: Bold people's names when asking questions. What is the status of the project? Use a signature when appropriate, but keep your signature simple, short, professional, and if possible, free of graphics.

If you want an immediate response, don't send a message. Phone or send an instant message. If you are on an email conversation that has more than 10 messages without a resolution, consider setting up a meeting to discuss the issue. With the message selected, on the Home tab, in the Respond group, click Meeting. Acknowledge messages that require a more extensive response. If you are too busy to respond with a full answer right away, let the sender know that you are looking into the issue and will respond by a certain time or date.

Flag it for yourself to do later. Use High Importance sparingly. If you are asking a question and there are several people who could respond, choose just one person rather than sending your question to a group. When you are sending a message to someone from whom you need a response, do the following:. When you take these three steps, you know that your next action is to send another message or watch for a response.

Tutorial - Customizing Microsoft Outlook 2010

Reminding yourself to send another message is often more effective than flagging the message for your recipient. Similarly, when you promise to do something in a message, flag it for yourself so that you have a task in your To-Do Bar to remind you. Don't send a message when you are angry. Better to write it, save it to your drafts folder, and come back to it later.

Don't send a follow-up message less than a day after the first message. If you don't hear back in a timely manner, try using the phone or Instant Messaging. Don't use read receipts or delivery receipts on every message you send. Use them only if you are unsure whether your recipients will receive the message. Don't attach flags or to every message you send. Your recipients will learn to ignore them. This rule applies especially to meeting requests, where attachments can contribute significantly to server quotas. Don't expand distribution lists. Expanding distribution lists makes messages harder to read and causes them to go into the wrong mail folders for people using rules.

Don't write something you wouldn't want everyone in your company to read. You never know where your message might end up. If you need more information or are investigating the issue separately, respond to the whole Contact Group to let everyone know that you are responding and then reply to the individual separately.

Make sure to respond to the Contact Group after the issue is resolved with the resolution. In this way, the resolution can be referenced by other people on the Contact Group. If someone sends a message to a Contact Group that you are a member of and the message would be better answered by someone else or another Contact Group, do the following:.

Rather, leave the Contact Group on the To or Cc line. If you are transitioning to a new role and find that you are redirecting people regularly, set up a Quick Step. Adding inline comments to a message that you receive is a convenient way to answer questions and respond directly to issues. In your message, mention that you are commenting inline. For example, include "See additional comments below. If you only want to comment on a small part of a longer message, copy that section of your message into your response, using a different color and prefixing the quote with quotes, and then type your response.

Use the Bcc feature to remove extra people from an email conversation when you deem that they no longer need the extra email or if the conversation topic has changed. For example, if you are one of five people who receive a question and you want to answer it, move the other four people to the Bcc line and write something such as " Bcc'ing Joe, Jeff, James, and Jennifer.

Here's the answer… " Future messages will then be between only you and the original sender. The Bcc recipient might not realize that he or she has received a Bcc and might respond to everyone, exposing that he or she received a Bcc message. This might come across as sneaky behavior on your part. Rather than using Bcc to inform a third party of an issue, forward the message after you send it. Call a meeting when:. Only invite people who need to be involved. Each additional person you invite to a meeting adds to the complexity of the meeting, making it harder to control.

On the other hand, if a decision needs to be made, make sure all of the key stakeholders are present, or the meeting will be a waste of time and resources. Use the Scheduling Assistant to view all meeting attendees availability. A green vertical line represents the start of the meeting. A red vertical line represents the end of the meeting. To view the Scheduling Assistant when composing a meeting request, do the following:. On the Meeting tab, in the Show group, click Scheduling Assistant. The Room Finder pane contains suggested times for the best time for your meeting when most attendees are available.

These groups can also include rooms, which can make it easier to find an available room to meet in. To create a Calendar Group, do the following:. Meet in person if:. A meeting is an appointment that includes other people and can include resources such as conference rooms. Responses to your meeting requests appear in your Inbox. For more information, see Schedule a meeting with other people. You can set or remove reminders for a variety of items, including e-mail messages, appointments, and contacts.

Setup Guide

In an open item, on the Appointment or Meeting tab, in the Options group, in the Reminder drop-down list, select the amount of time before the appointment or meeting when you want the reminder to appear. To turn a reminder off, select None. You can quickly flag e-mail messages as to-do items by using reminders. Right-click the Flag Status column in the message list.

Or if you have the message open, on the Message tab, in the Tracking group, click Follow Up , and then click Add Reminder. For more information, see Set or remove reminders. Contacts can be as simple as a name and e-mail address, or include additional detailed information such as street address, multiple phone numbers, a picture, birthdays, and any other information that relates to the contact.

For more information, see Create or add a contact. In Microsoft Outlook you can combine various lists into one, get reminders and track task progress. For more information, see Create tasks and to-do items. Notes are the electronic equivalent of paper sticky notes. Use notes to jot down questions, ideas, reminders, and anything you would write on paper. In Notes , in the New group, and click New Note. For more information, see Create a note. You can print individual items, such as e-mail messages, contacts, or calendar items, or larger views, such as calendars, address books, or content lists of Mail folders.

Click the File tab to open the Backstage view. For more information, see Print items in Outlook. Basic tasks in Outlook Outlook More Expand your Office skills. Get new features first. Was this information helpful?