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Negotiation. Annual Review of Psychology. Vol. (Volume publication date 10 January ) First published online as a Review in Advance on.
Table of contents

Mixed-motive negotiation exercise. Students negotiated with a ran- Convergent and Divergent Validity domly paired partner in a scored mixed-motive negotiation simulation called Riggs-Vericomp, in which they attempted to reach a deal for the Table 5 shows the relationship between the SVI and the exercise transfer of recycling equipment Wheeler, The exercise included results in terms of objective value i.

To make values comparable across the two different Relationships between the four factors of the SVI and additional roles, points were converted to standardized Z scores using a comparison postnegotiation questionnaires also suggest strong convergent and group of the other participants sharing the same role. These Z scores served acceptable divergent validity.


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As predicted by Hypotheses 1 and 2, as the instrumental outcome, referred to as objective value in the analyses respectively, trust and willingness to negotiate again with same below. Postnegotiation questionnaires. Participants completed a series of partner correlated most strongly with the Relationship factor of the postnegotiation questionnaires.

The item SVI was developed in Study 3. Students completed these surveys before the classroom discus- We thank Richard Gonzalez personal correspondence, September 22, sion in which they learned how their outcomes compared with others in for his advice concerning the validation of this method. Values in bold indicate predicted convergent scales. All partial correlations are significant at the. Values for the four factors that do not share a subscript differ from each other at the. Discriminant validity refers to the contrast test that compares the value for the predicted convergent scale with that of all other scales, using Meng et al.

In support of Hypothesis 3, both subjective strictly quantifiable outcomes, we conducted an additional analysis disconfirmation and outcome satisfaction were most strongly re- using a multilevel linear regression model with Kashy and Ken- lated to the Instrumental factor. Addressing Hypothesis 7, infor-. Finally, addressing Hypothesis 8, objective value correlated sig- Predictive Validity nificantly with Feelings About the Instrumental Outcome—sug- The behavioral measures indicated actual and intended expres- gesting that participants had a sense of their performance, albeit an sions of interest in working together again with negotiation coun- imperfect sense— but did not correlate with the Self, Process, or terparts.

Table 7 summarizes the results of linear regression mod- Relationship factors. These models pre- perceived negotiation performance. In support of Hypothesis 9, the dict actual and intended relationship continuation on the basis of above correlations were nearly always significantly greater in the subjective and objective outcomes from the participant and magnitude for the theoretically related factor of the SVI than for counterpart.

Providing support for Hypothesis 11, participants the factors of the SVI not specifically predicted to converge. Taken reporting higher subjective value reported significantly higher together, these patterns suggest that the particular factors of the teammate preference rankings to work together in a future coop- SVI, although correlated with each other, appear to have nonover- erative task.

For ratings of behavioral intentions, similarly, participants As further evidence for the divergent validity of the SVI, in reporting greater subjective value expressed greater intentions to support of Hypothesis 10, Table 6 presents partial correlations maintain a positive professional connection with their counterpart. To demonstrate 5 We thank an anonymous reviewer for suggesting these additional that feelings about negotiation performance encompass more than analyses. Participants Discussion responding with higher values on the SVI were more likely to choose their counterpart as a partner with whom to work together Study 4 provides preliminary evidence demonstrating that the against another team when part of their actual course grade was at new SVI is a worthwhile and valid tool to assess the subjective stake.

In fact, subjective value was a better predictor of inclination element of negotiations. This finding speaks to the great value of subjective value, an element often overlooked in negotiations research that focuses strictly on Table 7 bargaining agreements. Subjective value. Complete data available for 92 individuals in 46 dyads.

We thank an anonymous reviewer for suggesting this analysis. Just as Diener , and colleagues have argued ers with a valid and efficient tool to standardize the measure of that people are considered happy to the extent that they subjec- noninstrumental consequences of negotiation. The four-factor tively believe themselves to be happy, we believe that introspec- model of subjective value that emerged included a feelings about tion is the gold standard for assessing subjective value. Thus, instrumental outcomes e. Although subjective well-being has tion process e. This model also served can be argued that those around us have an informed perspective to empirically validate previous conceptual frameworks used to on our life satisfaction because it is visible to others.

By contrast, describe social psychological measures in negotiation Oliver et it is not clear that peers would have an informed perspective on a al. Any behavioral manifestations available for peers value of subjective value. Participants in Study 1 reported a diverse to observe e. Although subjective value was less tinct consequences rather than alternate measurements of subjec- salient, it was no less important to negotiators than objective tive value.

Although tangible terms of agree- That said, we bear the burden to demonstrate that participants ments appeared more frequently than any other single factor, in open-ended responses 1 in 5 participants did not mention any are willing and able to report their subjective value, and we do so tangible outcomes at all. These findings suggest that researchers empirically in Study 4. To maintain that participant responses are may dramatically underrate subjective outcomes in negotiation driven by more than declarative knowledge and folk beliefs that given their real-world importance.

Participants reporting high subjective value predictor of future choices with real consequences for participants. This finding also speaks to the validity of the SVI grades.

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Thus, the strongly positive findings demonstrate partici- instrument, given that participants were able and willing to self- pants were capable and willing to report accurately about their report responses that later correlated strongly with consequential subjective value. Self-reports, whatever their underlying attribu- choices. A third particularly noteworthy finding concerns the sig- tion process, have an inherent validity or interest to researchers nificant—yet low— correlation between feelings about instrumen- when they predict important consequences for individuals.

Although such samples are representative of much of the body of negotiations research, students may differ in the focus and impor- tance they place on various factors of subjective value. More Limitations research including practitioners and community members would The biggest limitation of this research program is, simply put, be worthwhile before assuming that the SVI instrument general- whether negotiators value what they say they value.

We relied on izes unchanged for use with wider populations.

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We speculate that self-report in the open-ended generation of subjective value factors the use of student samples in Studies 3 and 4 may have contributed in Study 1, their mapping in Study 2, and the use of response scales to the relative weakness of the distinction between the Process and in Studies 3 and 4. We address this concern in two ways.

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Con- Relationship components of subjective value. The accuracy of such accounts could not need to train negotiators to separate the person from the situa- truly be evaluated without losing meaning e. To obtain an immediate and direct method to but empirically confounded, particularly for novice negotiators. Indeed, ing. This may have focused participants on the negotiation process, the question of how to measure and track subjective experience is thus limiting the distinction participants made between these two a current focus of a growing volume of research on elements of rapport.

Even within subjective value.

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Notably, feelings about the self emerged for researchers who do not focus on subjective value per se, as a distinct independent factor, and its relatively lower interitem including it as an outcome measure provides the potential to consistency suggests it is complex and multidimensional. Yet, of observe the consequences of particular experimental manipula- the four components of subjective value, Self encompasses the tions on subjective experience. In examining how subjective value smallest existing research literature within negotiations.

Newer arises in a negotiation, it is also important to take a process work on the role of face threat as well as stereotype threat and orientation and to examine the behaviors that take place—for stereotype confirmation has attempted to remedy this gap e. Likewise, the field would benefit from greater understanding of erative versus competitive, how they share information, and other feelings about instrumental outcomes. How to know whether you factors. It is worthwhile to examine not only the tactics that lead to succeeded in a negotiation is critical.

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Typologies of negotiation processes such as that of Olekalns, themselves. Even before the negotiation itself, negotiators may rience are flawed. Research on counterfactual reasoning has found anticipate their level of subjective value and may make predic- that individuals engage in valuable counterfactual thinking as a tions— correct or incorrect—and consequently choices in an at- result of negative affect and misfortune e.

But what if negotiators are not able to diagnose their own misfortunes accu- rately? If subjective feelings about success and failure trigger Practical Implications and Interventions counterfactual reasoning, then a greater understanding of subjec- tive value is a critical component underlying theories of feedback Given the widespread importance of effective negotiating, how and negotiator learning and training.

Study 1 The development of the SVI also offers researchers the chance suggests that the objective terms of an agreement may be more to further examine how the various elements of subjective value salient than other factors, but perhaps no more important. This may interact with each other.


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  6. Conlon and Hunt found that More research exploring the consequences of subjective value representing outcomes to participants in terms of smiling and would be worthwhile. Earlier, we speculated that one value of frowning faces—rather than numerical payoff grids—resulted in subjective value is that it may feed back positively into future greater emotional involvement, but this greater involvement led, in economic outcomes. Such a speculation awaits more complete turn, to longer negotiation times and higher impasse rates.

    They testing than the preliminary results presented in Study 4. A basic argued that high rates of disagreement in real-world negotiations question is whether the suggestive finding, that subjective value are consistent with greater emotional involvement outside of con- was a stronger predictor than objective value of important future trolled research settings. We speculate that interpersonal skills consequences, would replicate in contexts with greater personal such as emotional intelligence may serve to moderate such find- stakes for negotiators.

    A more detailed question concerns the ings—in which the conventional wisdom that emotional involve- boundary conditions of such an effect: Under what circumstances ment is detrimental for reaching agreements may hold in the case should subjective value be a good predictor of future instrumental of low emotional intelligence but that focusing on subjective value outcomes? We hope that the promising subjective value. What leads to greater feelings of personal reward from a negotiation? Cognitions such as norms, expectations, aspi- findings of the current article will serve as a call for research that rations, and preferences are likely to play a key role.

    Similarly, can develop and support nuanced recommendations about the work should examine structural issues such as the relationship methods and contexts in which negotiators should focus on their among the parties, likelihood of future interaction, the subject and subjective value in order to improve the outcomes and experience setting of the negotiation, the issues to be decided, and the medium of their interactions.

    Finally, individual differences such as person- ality factors, culture, and other demographic background charac- 7 teristics may influence subjective value. For example, formative We thank an anonymous reviewer for raising this idea. Mayer, We thank an anonymous reviewer for this idea. Journal of Applied Psychology, 86, — The purpose of this article has been to present a comprehensive Conlon, D. Dealing with feeling: The influence of framework of the range of inherently social psychological out- outcome representations on negotiation.

    International Journal of Con- comes in negotiation, which serves as a complement to more flict Management, 13, 38 — It is our hope that Conlon, D. Nonlinear and non- such a framework serves to encourage, systematize, and facilitate monotonic effects of outcome on procedural and distributive justice research that looks beyond economic exchange as the consequence fairness judgments. Journal of Applied Social Psychology, 19, — The field of negotiations has been a Croson, R. Reputations in negotiations.

    Kunreuther Eds. New tives from economics, law, organizational behavior and industrial York: Wiley. The current research aimed Curhan, J.