Enterprise Social Networking and Collaboration

Enterprise social networking focuses on the use of online social networks or social relations These networks are being implemented to get employees collaborating and sharing tips and ideas about how to improve the workplace.
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The Basecamp project management app allows online collaboration and enterprise social networking. Bottom Line Basecamp is a project management app that contains elements of enterprise social networking, such as chat and collaboration features. Organizations of any size can create and manage projects and teams online with an application that includes features such as project storage for documents and communications associated with the project.


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Bottom Line Microsoft SharePoint Online, part of Microsoft Office , is a cloud-based collaboration platform that enables companies to build their own intranets and websites; manage documents, mail, and contacts; track projects; and integrate seamlessly with other Microsoft products. Bottom Line The eXo Platform helps organizations create and manage a social intranet to improve efficiency through enterprise collaboration, social learning, and the sharing of knowledge and ideas.

Communication and collaboration tools include activity streams, discussion forums, wikis, calendars, workspaces, and document sharing. Bottom Line Salesforce Chatter is an enterprise social network with designated contacts outside the organization. It allows users to post profiles, share and collaborate on files, post updates, join groups, and follow the updates of others in the business.

SAP Jam offers a social network for enterprise processes, collaboration, and business relationships. Bottom Line SAP Jam is an enterprise-level social network that promotes communication and collaboration among employees as well as with customers and vendors. By making it easier to find and share necessary information, business processes from human resources HR to sales and marketing occur more quickly and with greater employee engagement. Bottom Line IntelliEnterprise offers a wide range of tools and functionality to connect people and information within your company.

Bottom Line Jive-n provides a wealth of robust functionality that increases efficiency and productivity and supports collaboration.

How Enterprise Social Networking aids employee collaboration

You get the tools and resources you need, including blogs, discussion groups, profile information, document search and storage, and powerful analytics, to further your next project and stay ahead of the competition. Zimbra is an innovative cloud-based collaboration solution for email, calendar, and advanced messaging. Bottom Line Offering an innovative collaborative solution for email, calendar, and advanced messaging, Zimbra is a good fit for all market sizes, including those who choose to take full advantage of cloud services, both public and private. Bottom Line The Honey web-based collaboration platform provides enterprise social networking with a simple and easy-to-use interface.

From individual profiles to groups, creation is simple to set up, visually appealing, and easy to maintain.


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    • A cost-effective subscription support service is available online and by email. If you click a merchant link and buy a product or service on their website, we may be paid a fee by the merchant. Business Software Collaboration Enterprise Social Networking Enterprise Social Networking Enterprise social networking applications are used in organizations to give employees and other stakeholders a virtual community where they can exchange information, set up and promote initiatives, and carry out a range of other tasks and activities.

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    Enterprise Social Networking (ESN) for Improved Collaboration and Productivity | elcom

    Atlassian HipChat The online team communication platform with advanced features. Igloo Complete customizable intranets and extranets ready for use. Bloomfire Bloomfire is a multifunctional business suite featuring learning management, customer service management, and sales management capabilities. Yammer Yammer works with Microsoft Office to promote collaboration in a familiar environment.

    Enterprise Social Networking

    Companies such as Jive Software and IBM have recently been doing research to see how social networking can impact enterprise networks. Different companies have embraced social networking and they are creating their own internal social networking sites. IBM is one example and they have created the Beehive research project, based on their Lotus Connections product.

    These companies want to gain the trust of their clients. Medpedia is one of about 70 medical wikis that allows physicians and researchers to share information. While the information is free and publicly available, contributions are limited to those provided by medical professionals. Intellipedia is a set of three wikis used by the US intelligence community to share information of varying classifications.

    Deloitte has been a pioneer in its use of the corporate social networking applications for consulting. Boral Limited was one of the first major building and construction materials companies in Australia to adopt Enterprise Social Networking using the Yammer platform. The adoption of social networking in sales organizations has recently been given a new name, S2.

    Smart companies are using social media tools to outsource their work to their customers. In addition to using social networking to market the enterprise, companies are involving customers in the design process.

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    Chicago company Threadless invites their customers to submit their T-shirt designs to the Threadless web site for review by other customers. Smart companies are also involving their customers in technical support using enterprise social networking. If training in the use of enterprise social networking tools is not provided to employees who do not have experience using them, they are unlikely to be widely adopted. The use of enterprise social networking must be championed at the highest levels of the enterprise to provide the resources needed and promote adoption throughout the organization.

    The lack of adoption is a complex issue with many theories put forward: The sharing of information across the enterprise through social networking creates a transparency that may or may not necessarily be welcomed by all sectors of the organization. There is often an assumption that social networking will not work well in a particular industry or that its use may be perceived as unprofessional.

    In addition the ability to justify use of enterprise social networking, based on return on investment is not always readily apparent.

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    Members of traditional or conservative organisations perceive social networking as a time wasting tool. However once employees see usage by other employees, they often begin seeing the value and hence engaging and contributing content. Privacy issues associated with social networking sites can be seen from many perspectives. Some people will argue that this [ clarification needed ] is just a part of globalization and the growth of technology, while others will still believe that it [ clarification needed ] is a right for any citizen, and will never change their views and perspectives about their privacy.

    With the increase in popularity of social networking, many users have given up their personal privacy in order to join these networks. Oscar Gandy in claimed that in the age of digital media, people probably do not have any privacy. Because social tools make many things that were normally private much more public, including all types of corporate data, many organizations would rather wait for best practices or to see what their peers are doing before delving very far into social networking. Privacy can become a huge issue at the enterprise level, when customer and employee data are at stake.

    Security concerns must be addressed prior to embarking upon creation of an enterprise social network. Light, Ben and McGrath, Kathy One of the significant areas of concern with the use of social networking internally within organisations is the impact and effect of behavioral issues.

    Enterprise Social Networking (ESN) for Improved Collaboration and Productivity

    As the interactions within a social network are loosely coupled to business process and structured information systems, the effect of individual personalities and human psychology become more pronounced within social networks. Such emerging concerns cover issues such as attention management, death by trivia, dominant personalities, behavioral adoption and influence strategies.


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      • From Wikipedia, the free encyclopedia. A Parent's Guide to Myspace. Facebook's social network graphing: Retrieved on January 19, Motivations for Social Networking at Work. Medical wiki blends social networking with research. Boral Embraces enterprise social networking. Are You Linked In? Selling Meets Social Networking. Archived from the original on